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A message to our patients: things are changing at Ley Hill Surgery
For a number of months our practice has been working with a number of other local practices to develop services for our patients. Working together in this way, we have seen that within the five practices, there are many similarities with in both our processes and our commitment to patients. The five practices involved are:
- Four Oaks Medical Centre
- Ley Hill Surgery
- Sutton Park Surgery
- The Vesey Practice
- Tudor Practice
In the ever changing world of the NHS we have come to realise that in order to provide a sustainable and quality service to our patients we are stronger together, and so as a group have decided to move towards becoming one medical partnership, provisionally known as Sutton Coldfield Group Practice.
Examples of potential benefits of the five practices working as one group include:
- improved patient access
- availability of appointments at different times, that are more suitable to you
- sharing our knowledge and skills
- greater ability to offer more local services, saving our patients trips to local hospitals
Working as a group, we have already had an impact on what we call "unplanned care" - reducing the length of hospital stays for many patients, and we have recruited three nurses specifically to manage the care of the frail and elderly in the community. We have also been able to share best practice and innovations for a number of conditions including asthma, diabetes and COPD.
Many of the initial changes will be to our back office functions and processes; our IT systems, for example, will be one of the first things we look at merging.
By working together in this way we can protect what we feel our patients currently value most - being able to visit their local surgery, with the same familiar faces and retaining their named GP.
In response to comments and questions we receive, we will produce a "Frequently asked question (FAQ)" document which will be available from reception and on our website.
Other Surgery Information
We are part of Birmingham Cross City Clinical Commissioning Group and work closely with all of the practices within the group to ensure equity of services across the area.
Along with a lot of other GP practices across Birmingham we have joined with other practices to create a new organisation that will give us more time to spend with our patients and provide you with a better health service.
The new organisation is called Our Health Partnership and it is all about making sure our patients get the best care possible from their local surgery.
These activities enhance our principle aim of:
"Providing first class care for our patients during all phases of their lives, treating their illnesses and keeping them well!"
(Site updated 20/09/2016)